We received the inquiry from this client on April 6, 2019. But at that time, they told us they were looking for overhead crane.
After checking the design drawing of their workshop, we found that it cost too much to add steel structures to support overhead crane. And on the other hand, it was not easy to meet customer’s requirement on lifting height by overhead crane. Finally we recommended gantry crane design with European type electric hoist.
Our client was moved by our design since we were considering saving cost from the perspective of customers but not focused on profit. They did not ask any discount for Proforma Invoice and paid the deposit on April 21, 2019. When the 5 tons single girder gantry crane arrived at client’s factory, they are very satisfied because we treated each package well.
They spoke highly of our professional service online though time between China and USA is quite different. On December 26, 2019,
we got an email from our USA client. They wrote our gantry crane are working perfectly and they are in the planning stages of their next building. Here we shared the shot screen of the email.
Henan Kone Crane Co., Ltd. is located in the Changyuan Crane Industrial Park, Henan Province, known as the "Hometown of Cranes in China". The company has a registered capital of 128 million yuan. It is the hometown of China's cranes-Changyuan. A modern crane manufacturing enterprise integrating installation, service, import and export. The main business scope includes: bridges, gantry cranes, explosion-proof cranes, metallurgical cranes, port cranes, portal cranes, beam lifting machines, bridge erecting machines, robots, electric hoists , Steel structure, mechanical and electrical products, crane parts and related products design, research and development, manufacturing, sales, installation, transformation, maintenance, leasing; engaged in the import and export of goods and technology.
The company covers an area of 160,000 square meters, a total plant area of 9,800 square meters, and an office area of 1,100 square meters; currently there are 36 engineers, including 9 senior engineers and 27 engineers; 78 technicians and 726 employees; the company has Finance department, general office, sales department, technical department, production department, quality inspection department six departments, single beam, double beam crane, electric hoist and other workshops and multiple installation teams.
Q. What's the information should I provide when inquiry?
More details or drawings, better.
Lift capacity ?
lift height ?
power sourceor other specials you give us will be more appreciated ?
Q. What makes you different from other manufacturers ?
We believe our service department has the experience and knowledge to safely service your overhead cranes,gantry cranes,port crane and hoists .We have trained service technicians who will be able to get your material handling equipment up and running ,and have been providing our customer’s an effective service solution .
Q. Can this type work in hazardous environment?
Sure! We can customize for you, acid proof or explosion proof, no problem for that.
Q. Can you provide the serious lifting tools?
Sure, we can provide any lift tools such as lift sling belt, lift clamp, grab, magnet or other specials as your requirement!
Q. How can we install the crane?
Our senior engineer can be your side to do the installation guide service and training. Moreover, our best sales can visit your country.
Q: The space of my workshop is limited, can the crane ok for mine?
Thanks for your question. For low headroom workshop, we have the Special products. The detail dimension please consult our professional engineer.